We found Dan to be personable & good-natured. His instruction was well-considered and consistent. He worked with us so we would be comfortable as to breaks. We found him to be very thorough. As a novice RV driver I felt a lot more confidence by the end of the course. (We also appreciated seeing some of the scenery around the area; although obviously I had my eyes on the road at all times while driving.) The course was just right for me. I would recommend the RV Driving School to others without hesitation.